1. Information We Collect

We collect information to provide you with the best service experience possible.

This includes:

A. Personal Information:

Name, phone number, email address

Home or business address (for service estimates)

Details about your service request

B. Automatically Collected Data:
When you visit our website, we may automatically collect:

Your IP address

Browser type and device information

Pages you visit and time spent on our site

Cookies and analytics data

C. Communication Information:
If you contact us via phone, email, or our website form, we may store your message to respond to inquiries and manage appointments.

2. How We Use Your Information

We use your information to:

Provide estimates, schedule services, and fulfill requests

Communicate with you about your project or inquiry

Send updates, promotions, or service reminders (only if you opt in)

Improve our website and service offerings

Comply with applicable laws and regulations

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information when necessary to:

Work with trusted service partners (e.g., payment processors or scheduling systems)

Comply with local, state, or federal legal requirements

Protect our business, customers, or property from fraud or misuse

All third-party providers are required to maintain strict confidentiality and data security standards.

4. Cookies and Tracking

Our website may use cookies or similar tracking tools to enhance your experience.
You can adjust your browser settings to refuse cookies, but some site features may not work properly without them.

5. Data Retention and Security

We retain your data only as long as needed to fulfill service requests and comply with legal obligations.
We take reasonable security measures to protect your information from unauthorized access or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

Access or update your personal data

Request deletion of your information

Opt out of marketing communications

To exercise these rights, please contact us at:
📧[email protected]
📞(515) 989 - 8300

7. Third-Party Links

Our website may include links to other websites.
We are not responsible for the content or privacy practices of those sites.

We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, with an updated effective date.

9. Contact Us

For questions about this Privacy Policy or how we handle your information, contact:

Plank & Chisel LLC
Des Moines, IA
📞 (515) 989-8300
📧 [email protected]
🌐www.plankandchisel.com